Grow with us...

Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way, through responsible, forward-looking financial plans that make the most of our money and advance our mission. The SH Revenue team is one of the main secrets behind our brand’s success. It’s a group of math geniuses, accounting gurus, strategists, analysts, and more, who together run a highly-focused, responsible, and motivated team that’s dedicated to driving the bottom line by analyzing complex data and drawing evidence-backed conclusions.

The primary responsibility of the Area Director of Revenue Management is revenue strategy and distribution for maximizing rooms and banquet revenues of the hotel. Ensuring Revenue Management standards; specific review and measurement of hotel revenue performance against established goals for multiple New York properties. Responsible for overall development and maximization of rate and occupancy. Strategically optimize segment mix of group patterns rates and transient rooms. Ensure measurable improvements for demand and availability and gain RevPAR share. Work with each department to develop property- specific strategies to ensure positive growth. Conducts analysis of citywide and Special events, implements Revenue Management strategies to maximize demand generators. Present revenue strategies, booking trends, and KPI to ownership groups.

About you...

• Analyze and accurately forecast short and long term business trends and demands, Analyze trends in group inventories & rates to include occupancy, goals, product line and strategic sales goals.
• Optimize and monitor marketing channels, national and local account production.
• Ensure that all channels of distribution – Web, GDS, CRO, Wholesale – effectively support the hotel initiatives and strategies
• Conduct a weekly Revenue Management Meeting to discuss and plan out strategies and actions by each market segment and sales channel: corporate, consortia, luxury consortia, ota, wholesale, direct, and group
• Update all channels of distribution as needed with rate or inventory restrictions.
• Maximize room utilization on all hotel room types and suites.
• Receive all definite and tentative group bookings to ensure that all group business is profitable
• Drive business plan and KPI trackers to ensure hotel success.
• Monitor and analyze the competition weekly through competitive shops, demand 360, agency 360, to identify selling strategies and emerging trends.
• Presentation to owners and executives of overall revenue strategies, performance, and market mix variations to stimulate additional revenue without increasing costs.
• Responsible for the maintenance of any software programs which contribute to the management of revenue.
• Work on all Revenue Management projects as requested ie. implementing formal End of Month reporting process at each hotel, providing roll up reporting for corporate users and the brand team, etc.
• Assist with implementation of Revenue Management basics and standards. Implement tools to automate and streamline consultations as well as document action plans.
• Foster a culture of Revenue Management throughout all departments of the hotel.
• Develop and implement succession planning for Revenue Management talent

Skills & Abilities    

Knowledge of hospitality sales, marketing and other revenue management functions. This includes research, planning, market positioning, market segments, internal marketing, distribution channels, sales management, reservations and yield management.

• Excellent oral and written communication skills.
• Excellent organizational skills.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Experience with HMS, Duetto, and Sabre
• Proficient at statistical and competitive analysis.
• Individual is high energy individual with a positive attitude
• Strong interpersonal skills and possession of a full understanding of professional business ethics, decorum and social skills.
• Ability to effectively analyze and use operational, financial, and marketing data to maintain and improve market share/penetration goals.
• Understanding of hotel operations and can associate with their needs through the revenue department.
• Ability to work well under deadline pressure.
• Ability to develop and deliver effective presentations.
• Ability to quickly adapt to a constantly changing market.
• A minimum of five years’ experience as a Director of Revenue

About us…

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

• Designed by Nature work environment
• Health & Wellness- Competitive Medical, Dental & Vision, and EAP program
• Retirement Planning
• Paid Personal Days 
• Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
• SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
• Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!