Grow with us...

SH shipping and receiving life: it requires strength, patience, stamina, imagination, great reflexes, openness to change, and a good sense of humor. Being nice goes a long way, too. We’re currently in search of an independent thinking, quick-thinking, outgoing and productive Shipping & Receiving Clerk to join our Loss Prevention Team at 1 Hotel South Beach. The person in this role will manage all incoming and outgoing package duties related to hotel guests, residents, group conferences, and employee packages.

Responsibilities

• Direct responsibility and oversight of shipping and receiving tasks
• Receive, log, store, and deliver incoming packages addressed to registered hotel guests, residents, group conference business, and employees
• Handle outgoing packages for internal and external business
• Notifies internal and external customers of packages in storage
• Maintain constant communication via email and/or phone regarding all shipping and receiving matters with guests, residents, and staff
• Direct communication with guest regarding lost and found items requiring shipping
• Billing responsibilities for all outgoing packages
• Ensure all packages being received are not mishandled and/or damaged upon receipt
• Inform Loss Prevention Leadership of any issues or concerns
• Conduct a weekly inventory of packages in storage

About you... 

• Education - High School Diploma required
• Experience - At least 2 years of experience as mail clerk/shipping and receiving agent, preferably in hospitality

Skills Required

• Must be able to:
• Speak, read, write, and understand the English language. Spanish is a plus
• Provide exceptional customer service
• Provide legible communication and directions
• Lift, push, and pull up to 50lbs
• Stand for long periods of time at once
• Perform job functions with attention to detail, speed, and accuracy.
• Prioritize and organize.
• Think clearly, remaining calm and resolving problems using good judgment
• Follow directions thoroughly.
• Understand guest service needs
• Work cohesively with co-workers and other departments as part of a team
• Work with minimal supervision
• Maintain confidentiality of guest information and pertinent resort data
• Use a computer keyboard and possess basic typing skills
• Possess moderate to advanced computer skills
• Work in a dynamic and constantly changing environment
• Adept to multitasking
• Exceptional time management skills

About us…

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

• Designed by Nature work environment
• Health & Wellness- Competitive Medical, Dental & Vision, and EAP program
• Retirement Planning
• Paid Personal Days 
• Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
• SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
• Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!