Grow with us...

Position Overview

The Seedlings Assistant Manager is responsible for the day-to-day operations of the Seedlings Aloha Camp and all children’s programming.  

Principle Duties and Responsibilities

• Develop and implement engaging experiences for children.
• Train and support team members in delivering children’s programming and interacting with guests in an engaging and respectful manner, ensuring that all team members embody the spirit of aloha and adhere to appropriate protocols.
• The ability to develop relationships with guests/members, return guests, group contacts, etc., to provide maximum, personalized guest service.
• Must be able to hire Seedlings Adventure Guides and properly train procedures, policies, regulations, 1 Hotel service standards, and service/Forbes skills.
• Coordinate special events, holiday activities, and year-round activities.
• Ordering of supplies for the Seedlings department.
• Responsible for the appearance and safety of the Seedlings facilities.
• Responsible for operating within the established budget and for assisting with the creation of the annual budget.
• Collaborate with the resort’s Daylife team to organize children’s events, themed evenings, and special celebrations, incorporating Hawaiian traditions with the guidance of Hawaiian Culture Manager/Ambassador to create memorable guest experiences.
• Serve as a leader of programming activations for guests, adults and children.
• Solicit feedback from guests regarding Children’s programming and activities and utilize this input to continuously improve and refine offerings to better meet guest expectations and preferences.
• Conduct regular training sessions for team members to enhance children’s program, awareness, and understanding.
• Work with necessary departments to ensure the proper marketing and promotion of Seedlings and family activations.

(Inside Tip: This role was made with room to grow for a service-minded rockstar.) 

About you...

Qualifications & Skills

REQUIRED

• At least 6 months of experience with children of theappropriate age (Ages 5-12) for the program being directed. 
• Reading, writing and oralproficiency in the English language
• Tuberculosis Clearance
• Current First Aid and CPR – Child certified 
• Ability to get PATCH certified
• Excellent communication and interpersonal skills, with the ability to engage and connect with guests from diverse backgrounds.
• Strong organizational and event planning skills, with attention to detail and the ability to multitask effectively.
• Cultural sensitivity and respect for Hawaiian protocols and traditions.
• Collaborative mindset, with the ability to work closely with resort management, team members, and external partners.

PREFERRED

• • A bachelor's degree from an accredited college or university and twelve months of experience in working with children; or Child development associate (CDA) certification and twelve months of experience in working with children; or Two years of college education and twenty-four months of experience in working with children. 
  • Bilingual is a plus.
  • Previous experience in hospitality and/or education.

About us…

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

• Designed by Nature work environment
• Health & Wellness- Competitive Medical, Dental & Vision, and EAP program
• Retirement Planning
• Paid Personal Days 
• Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
• SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
• Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!