SH Hotels and Resorts

Reservations Associate

Job Locations UK-London
ID 2024-4216
Category
Sales & Marketing
Position Type
Regular Full-Time

Overview

Grow with us...

At 1 HOTEL MAYFAIR, our Reservations Team is dedicated to making that a reality. They’re fast, friendly and easy to talk to about anything that sets our guests up for success with their trip. They can anticipate our guests’ needs and provide on-the-spot solutions. Of course, they’ll also help with arrival and departure, from airport transfers to luggage storage.  Our team at 1 HOTEL MAYFAIR is currently seeking an articulate, experienced Reservations Associate to join the team.  If you live for the details, and love seeing a great plan come to life, you might want to give us a call. 

 

The working days and hours for this role are more specific: Sunday to Thursdays (5 days) and timings from 1.00pm to 9.00pm (8 hours per day - can flexible by an hour either side)

 

Qualifications

About you...

  • Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience. 
  • Ability to speak Arabic is a beneficial+.   
  • Knowledgeable and Fast learner in Reservations Systems (HMS ideally or Opera PMS)
  • Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. 
  • Is flexible and willing to meet the demands of a 24-hour operation.

About us…

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

  • Designed by Nature work environment
  • Health & Wellness- Competitive Medical, Dental & Vision, and EAP program
  • Retirement Planning
  • Paid Personal Days 
  • Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
  • SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
  • Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!

 

 

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