SH Hotels and Resorts

Job Listings

Life at SH is based on a simple idea: we believe the world is beautiful and we want to keep it that way, whether it's an abundance of natural light or a hand-crafted Baccarat crystal chandelier. Our mission? To help inspire conscious consumption and protect our natural resources, while delivering a unique and evolved luxury experience.
 

Creating a culture of inclusivity is our responsibility as human beings—to each other, and to the 1 beautiful world we share. We stand together in our pledge to grow diverse and equitable representation for everyone in our growing community of team members, guests, and partners. SH Hotels & Resorts is an Equal Opportunity Employer


We seek next-level talent with lots of heart and plenty of hustle, individuals who love to be of service, obsess over details, honor nature, aren’t afraid to ask questions, have the confidence to share new ideas and the respect to listen to diverse worldviews. We care about who you are, how you treat others and what fires you up. Read on to learn more about our new opportunities, open now.

 

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Job Locations US-CA-West Hollywood
ID 2024-3644
Grow with us... There are few elements more important to a luxury guest experience than the guest room itself, and we are obsessive about ensuring that the public areas of the hotel remain perfectly pristine and impeccably neat. We’re currently in search of a detail-devoted, cleanliness-obsessed Room Attendant to join our 1 Hotel West Hollywood team. It’s a unique opportunity to be part of the luxury hospitality industry’s most innovative, exciting brand.   (Inside Tip: unexpected details are everything)
Category
Housekeeping
Job Locations US-CA-West Hollywood
ID 2024-3643
Grow with us... Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way. And that’s what our Housekeeping team focuses on every minute, whether it’s adjusting a hallway area rug so it’s just right, or leaving a bedroom in such beautiful condition that guests can’t help but put their feet up and stay awhile, surrounded by a sense of beauty and calm. We’re currently seeking a Housekeeping Manager to lead our Housekeeping team at 1 Hotel West Hollywood, a natural people person with an analytical mind, who can do everything from streamline a bumpy process to stock a supply cart.   The Housekeeping Manager is a natural at identifying challenges, makes reasonable and insightful assumptions, and motivates everyone on the team by showing them the rewards of providing outstanding service.    Inside tip:  Leading by example may lead you to incredible growth opportunities.
Category
Housekeeping
Job Locations US-CA-West Hollywood
ID 2024-3631
Grow with us... Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way, especially when it comes to our guest experience.    Our hotel leadership teams are at the very roots of our success. They are accountable to everyone that visits our hotel - team members and guests alike, ensuring every individual endures a remarkable experience the moment they walk into our hotels. Our leaders are friendly and approachable and provide continuous guidance to their teams which is apparent from the infectious energy we feel throughout the hotel. They manage the daily and lead by example, seizing every opportunity to leave things better than they already were.   1 Hotel West Hollywood is currently in search of a seasoned, insightful, and innovative Director of Rooms—a thoughtful leader with a gift for service and an instinct for leadership, whose most important roles are to ensure the excellence of the entire guest experience, and our mission and the brand’s operational and financial outcomes are exceeded.    The Director of Rooms will play a quintessential role in the hotels success as a thought leader who can -and will- impact change and bring the ethos to life.
Category
Front Office
Job Locations US-CA-West Hollywood
ID 2024-3629
Grow with us... Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way, through responsible, forward-looking financial plans that make the most of our dollars and advance our mission. The SH Finance and Accounting team is one of the main secrets behind our brand’s success. It’s a group of math geniuses, accounting gurus, strategists, analysts, and more, who together run a highly-focused, responsible, and motivated team that’s dedicated to driving the bottom line by analyzing complex data and drawing evidence-backed conclusions. We’re currently searching for a General Accountant to support this brilliant Finance and Accounting team in overseeing AR, EOM Entries, and P&L Closings.   - Audit Exec Checks, Petty Cash, and Adjustment reports daily, distribute to Guidance Team. - Compile and distribute hotel “Cash Over/Short” report, & balances credit card ledgers. - Prepare daily consolidate deposits of cash received in outlets and by Front Desk.  - Assist with invoice processing and matching PO’s to invoices for processing - Analyzes information and evaluates results to choose the best solution and solve problems. - Achieves and exceeds goals including performance goals, budget goals, team goals, etc. - Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. - Maintains a strong accounting and operational control environment to safeguard assets.   (Inside Tip: if you spend your spare time finding the stories behind the numbers, we should definitely talk.)
Category
Accounting/Finance
Job Locations US-CA-West Hollywood
ID 2024-3620
Grow with us... As a luxury lifestyle hotel brand inspired by nature, 1 Hotel West Hollywood cultivates the best of eco-conscious design and sustainable architecture, together with extraordinary comfort and an unrivaled level of service. We are inspired by a simple idea: those that travel the world also care about it. 1 Hotel West Hollywood upholds this vision by channeling nature through design and culinary partnerships, while connecting with the local community and taking sustainable steps to make a big difference.   The 1 Hotel West Hollywood has an opportunity for a service-minded VIP Experience Manager to lead and inspire our great-natured service team. It’s a role in which you’ll be constantly interacting with guests, whether you’re welcoming them from across an ocean or just around the corner. And you’ll be teaching others to do the same, so leading by example is everything in this role.   Work with all operational departments to maximize guest engagement and seek out opportunities for guest-centric experiences throughout the hotel and partner with operational departments to ensure flawless execution.   • Serve as hotel ambassador for Redwood (VIP), long stay, special attention and celebrity guests. • Contact guests prior to arrival to determine needs, preferences and opportunities to personalize the guest’s stay. • Communicate vital guest information to applicable operational departments. • Coordinate pre-arrival requests and amenities for incoming guests, ensuring all requests are prepared and the room is ready prior to arrival. • Greet guests upon arrival and coordinate with operational departments to ensure a seamless guest experience. • Review guest comments, guest satisfaction results and other data to identify areas for improvement. Oversee management of guest feedback and post stay communication, responding to and handling guest opportunities and challenges. • Customize opportunities and experiences for guests above and beyond operational standards.
Category
Guest Services
Job Locations US-CA-West Hollywood
ID 2024-3591
Grow with us... Life is precious including the experiences we have with food and the people we share those experiences with.  The Food & Beverage team at 1 Hotel West Hollywood understand (and value) that hiring extraordinarily service-minded people is an essential key to providing our hotel guests with an enhanced and memorable experience.     Our team is currently seeking a hard-working, attentive Barista for 1 Kitchen.  In this role, you'll relish in the thought of executing the perfect beverage for our guests made with TLC, and possibly even convince them to return.     Inside tip: If you feel that being a barista is an artform in itself, we'd love to hear from you.  
Category
Food and Beverage
Job Locations US-CA-West Hollywood
ID 2024-3590
Grow with us... Every day is precious, especially the experiences we encounter with those around us.  The Food & Beverage team at 1 Hotel West Hollywood understand (and value) that great, mindful people are required to execute an exquisite affair for our guests.  Our team is currently seeking a hard-working, attentive Server for 1 Kitchen.     In this role, you'll master the ability to provide support for the F&B team, to ultimately execute the perfect experience for our guests dining experience with us.       Inside tip: Being attentive to the smallest details will ensure your success in this role
Category
Food and Beverage
Job Locations US-CA-West Hollywood
ID 2024-3582
Grow with us... Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way, which means we always seek out new experiences, new neighborhoods, and all the roads in between.    We are currently in search of a Concierge and a true bon vivant—a person who loves, more than anything, to eat, drink, chat, and explore, someone who’ll share thoughtful, personal recommendations on everything from secret sunsets in WEHO to an award-winning bar in Brooklyn. We’re looking for someone who cares deeply about details, who’ll get you a table at that impossible-to-reserve restaurant, then send you for drinks at a blissful hideaway you’d never have found, introduce you to an incredible gallery, give you background on the neighborhood, and anything else you can imagine. So if your dream job involves talking at length about who makes the best local, well…anything—we'd love to hear from you.     
Category
Front Office
Job Locations US-CA-West Hollywood
ID 2024-3581
Grow with us... There are few elements more important to a luxury guest experience than the guest room itself, and we are obsessive about ensuring that the public areas of the hotel remain perfectly pristine and impeccably neat. We’re currently in search of a detail-devoted, cleanliness-obsessed Housekeeping Supervisor to join our 1 Hotel West Hollywood team. It’s a unique opportunity to be part of the luxury hospitality industry’s most innovative, exciting brand.   (Inside Tip: unexpected details are everything.)
Category
Housekeeping
Job Locations US-CA-West Hollywood
ID 2024-3566
Grow with us... Life is precious including the experiences we have with food and the people we share those experiences with The Food & Beverage teams at SH Hotels & Resorts understand (and value) that thoughtful ingredients and extraordinary people are both required to execute an exquisite experience for our guests.    We’re currently in search of a Food & Beverage Manager, who is passionate about creating craft cocktails, wine programs, and who shares these values and will champion them at 1 Hotel West Hollywood. Who strives to be a leader second-to-none, knows how to motivate a team, elevate standards, and cultivate an environment for learning as we all continue to grow. We’re looking for a people magnet, a genius at anticipating obstacles and finding quick solutions. Most important, someone who’s not afraid to get in the trenches with their team to achieve the ultimate outcome.   Sound like you? We’d love to connect.   (Inside Tip: This role was made with room to grow for a service-minded rockstar.) 
Category
Food and Beverage
Job Locations US-CA-West Hollywood
ID 2024-3523
Grow with us... SH restaurant life is non-stop...and 1 Hotel West Hollywood is full of some of the most imaginative food people in the industry. You’ll be part of an innovative team that’s always looking to make the next dish even more delicious than the last, and one that thrives on consideration, thoughtfulness, collaboration and hard work.   We’re currently seeking a Steward at 1 Hotel West Hollywood. You’ll assist in maintaining the highest standards of food storage and safety, recycling processes, and most important, you’ll keep every utensil, every glass, every dish—absolutely sparkling.   (Inside Tip: It may seem obvious, but don’t be afraid to roll up your sleeves and get your hands dirty.)  
Category
Culinary
Job Locations US-CA-West Hollywood
ID 2024-3513
Grow with us... SH Hotels & Resorts, an affiliate of global private investment firm Starwood Capital Group, is a hotel brand management company that operates 1 Hotels, Baccarat Hotels, Treehouse Hotels, and SH Collection properties. Our group is thriving and are in need of seasoned leaders, passionate about Hospitality and for the preservation of our planet, to grow with us taking SH Hotels & Resorts to new levels.     Our Mission to find talent is simple: We seek thoughtful, caring, and forward-thinking people who will inspire, collaborate, and strive to achieve our fundamental cause - do all the good we can.  And we use our hotels as a platform for change.    We’re currently in search of a seasoned and highly ambitious, opening Director of Sales & Marketing for our 1 Hotel West Hollywood, an extraordinary leader who isn't afraid to take calculated risks and develop solutions, who’s a natural at relationship building, and a sharp numbers person; can review and analyze department collateral, drive measurable results and increase total revenue. Now that’s a beautiful thing.
Category
Sales & Marketing
Job Locations US-CA-West Hollywood
ID 2024-3377
Grow with us... The Daylife & Nightlife VIP Coordinator at 1 Hotel West Hollywood is the first and last point of contact to all guests. The Daylife & Nightlife VIP Coordinator must strive to provide an unparalleled, personalized experience - remembering and using a guests’ name, asking questions about their preferences, paying attention to what is happening at all tables, bars & surrounding areas ensures that every guest leaves feeling special and taken care of. A cornerstone of our success and longevity is built around the superior service we deliver on a constant basis in all areas.   Inside Tip: If you're the most organized person you know and have a knack for making calm out of chaos, you may be precisely who we are looking for.     
Category
Food and Beverage
Job Locations US-CA-West Hollywood
ID 2024-3334
Grow with us... If you’re reading this, we’re guessing you know your way around a kitchen. And if we’re right, well, read on.    We’re currently seeking a detail-obsessed Sous Chef with the leadership skills to motivate an amazing team, all while managing the daily (and detailed) operations of a high-volume, fast-paced scratch kitchen. Here’s the best part: you’ll continue to learn from some of the most creative chefs in the industry, assisting in all manner of food prep, line staff supervision, inventory, and lots of on-the-spot solutions. 1 Hotel West Hollywood is a top-notch team of food-lovers with the talent to change the way we live and eat. Interested? Show us you have what it takes, and the (kitchen) door is open.    Pay Range: $75,000 per year
Category
Culinary
Job Locations US-CA-West Hollywood
ID 2023-1557
Grow with us... When restaurant guests arrive at Juniper Garden, the very first welcome they receive will often be from our hosts.  This is a critical role as our hosts have the first opportunity to provide our guests with impeccable service, and reflect a first glimpse of the brand’s best self.     We’re currently seeking a Host/Hostess who understands (and values) the importance of superior service, and leverages it to give guests an unforgettably warm and inspiring welcome.  Our dream Host is essentially a brand ambassador, always reflecting our core values and going above and beyond to welcome every single guest into the restaurant.  This is perfect role for people who love other people, and especially love helping guests feel welcome, relaxed, and excited about their experience.    
Category
Food and Beverage