Grow with us... When restaurant guests arrive at 1 Hotel Central Park, the very first welcome they receive will often be from our hosts.  This is a critical role as our hosts have the first opportunity to provide our guests with impeccable service, and reflect a first glimpse of the brand’s best self.     We’re currently seeking a Maitre'd who understands (and values) the importance of superior service, and leverages it to give guests an unforgettably warm and inspiring welcome.  Our dream Host is essentially a brand ambassador, always reflecting our core values and going above and beyond to welcome every single guest into the restaurant.  This is perfect role for people who love other people, and especially love helping guests feel welcome, relaxed, and excited about their experience.     •    Managing the shifts reservations – ensuring service flows and Guests needs are met •    Greet incoming and departing Guests warmly with a genuine smile and eye contact; direct Hosts to escort Guests them to assigned dining area; present menus •    Make reservations for Guests inside and calling into the restaurant •    Answer incoming calls to the restaurant and provide appropriate service •    Manage the flow of Guests into the Dining and Bar areas; provide accurate wait times to incoming Guests, if appropriate •    Call Guests to confirm reservations or answer questions, as necessary •    Communicate with other Hosts Guest tables and/or special needs •    Communicate Guest notes to Managers, Kitchen, and Service Team by using chits •    Tend to special Guest needs and requests •    Recognizing, welcoming, noting restaurant regulars, VIP Guests, and/or critics •    Research, detail, and track VIP guest preferences and those of his/her contacts •    Communicate all VIP guests to leadership and team members as soon as a new booking is made, or walk-in arrives •    Update and track VIPs and faces to know communication and training documents as needed or as new information becomes available •    Inform Guests of basic information about offerings at the restaurant and/or hotel property details or initiatives •    Maintaining a strong and friendly presence at the door •    Communicating to the kitchen necessary information about Guests and covers •    Checking, securing, and returning Guests belongings •    Additional requests made by management to maintain flow of service, Guest experience, and/or restaurant cleanliness •    Inputting special buttons into POS for daily and/or weekly specials as communicated by chef/management •    Updating Single platform online menu content daily/weekly to ensure all online channels are up to date with correct menus •    Audit all online channels to ensure operational information is correct

Grow with us... Life is precious including the experiences we have with food and the people we share those experiences with.  The Food & Beverage team at 1 Hotel Central Park understand (and value) that hiring extraordinarily service-minded people is an essential key to providing our hotel guests with an enhanced and memorable experience.     Our team is currently seeking a hard-working, attentive Barista for Jams Restaurant.  In this role, you'll relish in the thought of executing the perfect beverage for our guests made with TLC, and possibly even convince them to return.     Inside tip: If you feel that being a barista is an artform in itself, we'd love to hear from you.  

Grow with us... When restaurant guests arrive at 1 Hotel Central Park, the very first welcome they receive will often be from our hosts.  This is a critical role as our hosts have the first opportunity to provide our guests with impeccable service, and reflect a first glimpse of the brand’s best self.     We’re currently seeking a Host/Hostess who understands (and values) the importance of superior service, and leverages it to give guests an unforgettably warm and inspiring welcome.  Our dream Host is essentially a brand ambassador, always reflecting our core values and going above and beyond to welcome every single guest into the restaurant.  This is perfect role for people who love other people, and especially love helping guests feel welcome, relaxed, and excited about their experience.  

Grow with us... The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand’s best self.    We’re current searching for a warm, welcoming, articulate Front Office Agent to ensure that every guest’s experience is relaxing and effortless—at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we’d love to chat.

Grow with us... SH restaurant life is non-stop...and 1 Hotel Central Park is full of some of the most imaginative food people in the industry. You’ll be part of an innovative team that’s always looking to make the next dish even more delicious than the last, and one that thrives on consideration, thoughtfulness, collaboration and hard work.   We’re currently seeking a Morning Steward at 1 Hotel Central Park. You’ll assist in maintaining the highest standards of food storage and safety, recycling processes, and most important, you’ll keep every utensil, every glass, every dish—absolutely sparkling.   (Inside Tip: It may seem obvious, but don’t be afraid to roll up your sleeves and get your hands dirty.)  

Grow with us... It’s simple: we believe the world is beautiful and we want to keep it that way. At 1 Hotel Central Park, we fill our kitchens with passionate culinarians who relish working with locally-sourced seasonal ingredients, and we run a culinary team that thrives on innovation, respects nature and believes in perfection. We’re currently looking for a standout Overnight Cook, a foodie at heart. Inside tip: If "Perfectionist" is your middle name, you may be successful in this role.    

Grow with us... It’s simple: we believe the world is beautiful and we want to keep it that way. At 1 Hotel Central Park, we fill our kitchens with passionate culinarians who relish working with locally-sourced seasonal ingredients, and we run a culinary team that thrives on innovation, respects nature and believes in perfection. We’re currently looking for a standout Garde Manger / Salad Station Cook that is a foodie at heart. Inside tip: If "Perfectionist" is your middle name, you may be successful in this role.    

Grow with us... It’s simple: we believe the world is beautiful and we want to keep it that way. At 1 Hotel Central Park, we fill our kitchens with passionate culinarians who relish working with locally-sourced seasonal ingredients, and we run a culinary team that thrives on innovation, respects nature and believes in perfection. We’re currently looking for a standout Cook a foodie at heart. Inside tip: If "Perfectionist" is your middle name, you may be successful in this role.    

Grow with us... Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way. Our team at 1 Hotel Central Park is in search of a magnetic Director of Finance with remarkable tenacity, a sharp leader with an entrepreneurial spirit, who’s good-natured, a natural at relationship building, and puts their clients needs at the top of their priority list, while meeting (or surpassing) all revenue goals for the department.   The Director of Finance is a strategic financial business leader for the property that champions, develops and implements hotel-wide and market-wide strategies that deliver products and services to meet or exceed the needs and expectations of guests, team members and owners. This position provides financial expertise to enable the successful implementation of the brand service strategy and initiatives while maximizing the return on investment. Creates and executes a strategic business plan that is aligned with the hotel’s business strategy with a primary focus on the execution of financial and accounting activities and the delivery of financial results.   PRINCIPLE DUTIES AND RESPONSIBILITIES   Business/Functional Results • Lead and facilitate the achievement of property annual goals and targets to ensure profitability and revenue growth. Actively participate in cross-functional teams to drive overall business performance, e.g. revenue management and sales and marketing tools • Manage working capital, cash flow, capital, overall expenses and daily accounting activities to obtain highest value. Identify risk exposure and effectively manage financial and business risk to create and preserve value, ensuring effective systems of controls are in place.   Financial Leadership • Function as a strategic business partner to the General Manager and the Guidance Team. Leverage strong financial expertise and business acumen to influence the strategic direction of the operation, identify opportunities for growth, optimize allocation of financial resources, and drive business results. Advise the General Manager and the Guidance Team on existing and evolving business/financial issues and protect and strengthen the competitive advantage by supporting sound business and financial decision making. • Effectively lead the execution of finance and accounting responsibilities for the property including the preparation of the annual business plan and operating budget, forecasting, internal controls, financial analysis, cash management, balance sheet reconciliation, financial reporting, P&L accuracy, capital expenditure budget, etc. Educate property team on key financial processes. • Focus on maximizing the property’s revenue by supporting the development of revenue generating strategies for different areas of the hotel and related lines of business. Work with revenue management to develop effective revenue management strategies and set aggressive goals; participate in sales strategy meetings and use financial expertise and analytical models to evaluate mix of transient and group revenue and provide pricing and inventory recommendations to increase market share and attain growth and profit goals. • Help enhance the team’s business skills. Educate department heads on sales and profit maximization and cost control; provide ongoing analytical decision support & tools to ensure revenue goals are met and opportunities are identified and addressed. • Use financial analysis and market information to anticipate needs, identify business/financial issues, and recommend actions to maximize financial return. Identify opportunities to create value by challenging existing processes, encouraging innovation and driving necessary change through calculated risk taking.   Managing Execution of Finance • Create SOPs and put in place appropriate controls to manage business and financial risks. Ensure a strong accounting & operational control environment to safeguard assets, improve operations and profitability. Ensure compliance with standard and local operating procedures, and local regulations. • Leverage technology and effectively use information systems and tools to create operational efficiency and generate information to support decision-making. Oversee the implementation and maintenance of property based systems. • Oversee internal, external, and regulatory audit processes and ensure compliance with SOPs; make sure appropriate corrections are made. • Reconcile balance sheet and ensure account balances are supported by appropriate supporting documentation in accordance with SOPs. Ensure all issues in the balance sheet are disclosed and compliance with certification is timely. • Ensure that the P&L is accurate and statements are delivered to appropriate individuals in a timely manner. • Effectively manage property working capital and cash flow; identify key projects and manage associated capital expenditure funds for product improvement and increased revenue potential. • Create the annual operating budget for the property and provide analytical support during budget reviews to identify cost saving and productivity opportunities for property managers. • Analyze financial data and market trends and produce accurate forecasts that enable operations to react to changes in the business; monitor and take steps to enhance forecast accuracy; facilitate critique meetings to review information with leadership team. • Ensure tax rates used for sales/use tax are current and proper amounts are collected and/or accrued. Oversee the payment of real estate/ property taxes, payroll and other applicable local taxes, and if applicable hold in funded escrow accounts. Ensure tax exempt transactions are appropriate and properly documented. • Analyze ROI capital projects prior to committing funds and upon completion determine if anticipated results were achieved.   Building Relationships/Owner Relations • In partnership with the General Manager, develop a trusting and effective business partnership with the property owners by understanding the management contract, deal structure, and the owner's ROI expectations. Provide valuable information to owners and the Regional team, give meaning or context to the financial results, and demonstrate a solid understanding of cash flow and owner priorities. Proactively anticipate and address owner's needs. Pull in resources as necessary to help to resolve owner relations/contract issues. • Effectively manage communication with owners. Regular dialogue and presentations to owner’s representatives on actual and forecasted financial results. Development and presentation of business cases. • Promote and sell ideas persuasively to owners for stimulating business opportunities, improving service, and increasing profitability. • Accountable for compliance with contract and reporting requirements for the properties. Ensure the rest of the guidance team and property leadership team is familiar with the management contract and structure of the deal, and in compliance with contract requirements. • Build effective working relationship with the rest of the property leadership team, regional and corporate groups, external customers, partners and auditors. Effectively leverage resources outside of own area.  

Grow with us... SH Hotels & Resorts, an affiliate of global private investment firm Starwood Capital Group, is a hotel brand management company that operates 1 Hotels, Baccarat Hotels, Treehouse Hotels, and SH Collection properties. Leveraging its marketing, design, operational, and technological expertise, SH is the force behind some of the most groundbreaking and dynamic hotel brands in the world.   The Revenue team for SH Hotels & Resorts is a group of driven problem solvers, the brightest of the bright who make it easy for everyone else to understand the daily operations of our hotel and its financial impacts.   1 Hotel Brooklyn Bridge and 1 Hotel Central Park is currently seeking an Area Director of Revenue Management. The Area Director of Revenue Management will maintain oversight over the Reservations Departments (on site or call-center based), work closely with the Sales & Marketing, Catering, Finance and Front Office teams, and supervise account balancing, ledger reconciliation, and financial report execution for the hotel. Needless to say, it’s a hugely important role that requires meticulous analysis, insightful planning, and a sharp ability to identify and resolve discrepancies with lightning-fast solutions.