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Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way. And that’s what our Housekeeping team focuses on every minute, whether it’s adjusting a hallway area rug so it’s just right, or leaving a bedroom in such beautiful condition that guests can’t help but put their feet up and stay awhile, surrounded by a sense of beauty and calm. We’re currently seeking a Housekeeping Manager to lead our Housekeeping team at 1 HOTEL HANALEI BAY, a natural people person with an analytical mind, who can do everything from streamline a bumpy process to stock a supply cart.
The Housekeeping...
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When restaurant guests arrive at 1 HOTEL HANALEI BAY, the very first welcome they receive will often be from our hosts. This is a critical role as our hosts have the first opportunity to provide our guests with impeccable service, and reflect a first glimpse of the brand’s best self.
We’re currently seeking an On-call Host/Hostess who understands (and values) the importance of superior service, and leverages it to give guests an unforgettably warm and inspiring welcome. Our dream Host is essentially a brand ambassador, always reflecting our core values and going above and beyond to welcome every single...
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Every day is precious, especially the experiences we encounter with those around us. The Food & Beverage team at 1 HOTEL HANALEI understand (and value) that great, mindful people are required to execute an exquisite affair for our guests. Our team is currently seeking a hard-working, attentive Busser/Runner for our Sandbox, Beach & Pool. In this role, you'll master the ability to provide support for the F&B team, to ultimately execute the perfect experience for our guests dining experience with us.
Inside tip: Being attentive to the smallest details will ensure your success in this role
Grow with us...
Every day is precious, especially the experiences we encounter with those around us. The Food & Beverage team at 1 HOTEL HANALEI understand (and value) that great, mindful people are required to execute an exquisite affair for our guests. Our team is currently seeking a hard-working, attentive Busser/Runner for our Sandbox, Beach & Pool. In this role, you'll master the ability to provide support for the F&B team, to ultimately execute the perfect experience for our guests dining experience with us.
Inside tip: Being attentive to the smallest details will ensure your success in this role
Grow with us...
Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way, especially when it comes to our team member experience.
Our hotel leadership teams are at the very roots of our success. They are accountable to everyone that visits our hotel - team members and guests alike, ensuring every individual endures a remarkable experience the moment they walk into our hotels. Our leaders are friendly and approachable and provide continuous guidance to their teams which is apparent from the infectious energy we feel throughout the hotel. They manage the daily and lead by example, seizing every opportunity to leave things better...
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Our human resources team, (we prefer to simply call them “people”) play an integral role in every aspect of our hotels. They are responsible for recruiting (and retaining) the best talent and then keeping them happy. And each one of our amazing People members keeps us humble and focused. We’re currently searching for a People Operations Manager, who will be the guru of People, processes and programs at 1 HOTEL HANALEI BAY.
The People Operations Manager is the key to a high-performance culture that emphasizes our brand mission and point of view, as well as upholds ambitious standards for...
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If you’re calm, cool, and collected, we have a job for you.
At SH Hotels & Resorts, good-natured service means doing whatever it takes to keep our guests happy and feeling a sense of trust while they are in our care. Our guests include precious wildlife who visit our properties daily - we are on the hunt for a temporaryfull time overnight Shearwater & Turtle Searcher at 1 Hotel Hanalei Bay to just that. Maintaining the safety and recovery of native seabirds and turtles ensure vulnerable and endangered animals are transported to receive care and are admitted for rehabilitation with Save Our Shearwaters (SOS).
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Our Administrative Team is a force of nature—made of up individuals who seem to be able do it all and then some. They are driven, 100% committed to our mission and our brands, and love connecting with new people, plus they can manage just about any personality that comes their way.
We’re currently seeking an Executive Assistant to support and represent the Area Managing Director. Our dream candidate is flexible, impeccably mannered, an effective collaborator, loves a challenge and is a true diplomat, with a genuine love of service and meeting new people.
With a wide...
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The SH Front Offices are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide our guests with impeccable service, and often to reflect a first glimpse of the brand’s best self. We’re currently searching for a warm, welcoming Bell / Doorperson to come on board, someone who’s great at talking to just about anyone, and who prioritizes, above all, the needs of our guests and our partners.
Inside Tip: Knowing a thing or two...or three about the history of 1 HOTEL HANALEI BAY to share with your...
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Let's be honest, we all know how we feel when we don't get paid on time. And since we're committed to making the world a better -and happier- place at 1 HOTEL HANALEI, our Payroll team is very important to us. We’re currently seeking a hyper-reliable, laser-focused and instantly trustworthy Payroll Manager to keep our people very happy.
Our Payroll Manager will prepare regular payroll reports for review by leadership, stay in-the-know on all applicable state and federal wage regulations...
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One of the best parts of In Room Dining at 1 HOTEL HANALEI BAY is that if you’re doing it right, guests are always happy to see you, whether they’re craving a good meal after a long flight, or surprising their person with a sublime spread for two.
We’re currently seeking an In-Room Dining Server who enjoys keeping our guests happy and sated, to participate in all tasks related to in-room dining setup and breakdown, and fulfill any other guest requests with genuine enthusiasm, warmth and efficiency.
Inside Tip: A sharp sense of timing is essential; and attention to the...
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At 1 Hotel, we believe in creating enriching experiences that connect people with nature and each other. As the Fleet Coordinator, you'll be crucial in supporting our Audi Experience and bike rental programs. This position requires enthusiasm, attention to detail, and a passion for delivering exceptional service rooted in our commitment to eco-friendly hospitality.
About the role …
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SH restaurant life is non-stop, fun and inspiring and the SH Restaurant Group is full of some of the most imaginative food people in the industry. We’re currently seeking a Executive Steward to join the team at Hanalei Bay. You’ll be part of an innovative team that’s always looking to make the next dish even more delicious than the last, and one that thrives on consideration, thoughtfulness, collaboration and hard work.
Seeking a poised, gracious, sustainably minded, detail-driven, service-obsessed Executive Steward to join...
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SH life is grounded in service. We are 1000% committed to making sure that our guests have an amazing experience, no matter which of our hotels they visit. We’re currently seeking an On-Call Seedlings Adventure Guide at 1 HOTEL HANALEI BAY to assist with creating a fun and memorable experience for guests' children. You’ll also be responsible for keeping the surrounding area immaculate and fostering guest loyalty and satisfaction every second of the shift.
Inside Tip: If you’re a natural people person and you love children, this could be your dream job.
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SH restaurant life: it requires strength, patience, stamina, imagination, great reflexes, openness to change, and a good sense of humor. Being nice goes a long way, too. We’re currently in search of an affable, creative, and accommodating Bartender, with the chops to win multiple mixology awards and the exuberance to provide guests a memorable, mood-lifting experience.
Inside tip: If you're already thinking about a great new cocktail utilizing fresh, seasonal ingredients, we really think you should apply.
Grow with us...
Every day is precious, especially the experiences we encounter with those around us. The Food & Beverage team at 1 HOTEL HANALEI BAY understand (and value) that great, mindful people are required to execute an exquisite affair for our guests. Our team is currently seeking a hard-working, attentive Runner for our 1 KITCHEN AM. In this role, you'll master the ability to provide support for the F&B team, to ultimately execute the perfect experience for our guests dining experience with us.
Inside tip: Being attentive to the smallest details will ensure your success in this role
Grow with us...
Every day is precious, especially the experiences we encounter with those around us. The Food & Beverage team at 1 HOTEL HANALEI BAY understand (and value) that great, mindful people are required to execute an exquisite affair for our guests. Our team is currently seeking a hard-working, attentive Server for 1 KITCHEN Breakfast/Lunch.
In this role, you'll master the ability to provide support for the F&B team, to ultimately execute the perfect experience for our guests dining experience with us.
Grow with us...
Every day is precious, especially the experiences we encounter with those around us. The Food & Beverage team at 1 HOTE HANALEI BAY understand (and value) that great, mindful people are required to execute an exquisite affair for our guests. Our team is currently seeking a hard-working, attentive Server for 1 Kitchen PM.
In this role, you'll master the ability to provide support for the F&B team, to ultimately execute the perfect experience for our guests dining experience with us.
Inside...
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That’s right. You could potentially get paid to spend the day at the pool. Sound glorious? It kind of is.
We’re currently seeking a Pool Attendant to assist guests with anything and everything they need while lounging poolside, from delivering towels to setting up a beach chair in the perfect spot. You’ll also be expected to maintain the surrounding area to perfection, and foster guest loyalty and satisfaction every second of the shift.
(Inside tip: Jobs in a luxury space with the word “pool” in the description don’t come around that often)
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Position Overview
The Seedlings Assistant Manager is responsible for the day-to-day operations of the Seedlings Aloha Camp and all children’s programming.
Principle Duties and Responsibilities
- Develop and implement engaging experiences for children.
- Train and support team members in delivering children’s programming and interacting with guests in an engaging and respectful manner, ensuring that all team members embody the spirit of aloha and adhere to appropriate protocols.
- The ability to develop relationships with guests/members, return guests, group...
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SH life is grounded in service. We are 1000% committed to making sure that our guests have an amazing experience, no matter which of our hotels they visit. We’re currently seeking a Seedlings Adventure Guide at 1 HOTEL HANALEI BAY to assist with creating a fun and memorable experience for guests' children. You’ll also be responsible for keeping the surrounding area immaculate and fostering guest loyalty and satisfaction every second of the shift.
Inside Tip: If you’re a natural people person and you love children, this could be your dream job.
Grow with us...
Life is precious including the experiences we have with food and the people we share those experiences with. The Food & Beverage teams at SH Hotels & Resorts understand (and value) that thoughtful ingredients and extraordinary people are both required to execute an exquisite experience for our guests.
We’re currently in search of an General Manager for 1 KITCHEN who shares these values and will champion them at 1 HOTEL HANALEI BAY If you strive to be a leader second-to-none, know how to motivate a team, elevate standards, and cultivate an environment for learning as we all continue to grow. We’re looking for a...
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Life is precious including the experiences we have with food and the people we share those experiences with. The Food & Beverage team at 1 HOTEL HANALEI BAY understand (and value) that hiring extraordinarily service-minded people is an essential key to providing our hotel guests with an enhanced and memorable experience.
Our team is currently seeking a hard-working, attentive On-Call Barista for 1 HOTEL HANALEI BAY. In this role, you'll relish in the thought of executing the perfect beverage for our guests made with TLC, and possibly even convince them to return.
Grow with us...
Life is precious including the experiences we have with food and the people we share those experiences with. The Food & Beverage team at 1 HOTEL HANALEI BAY understand (and value) that hiring extraordinarily service-minded people is an essential key to providing our hotel guests with an enhanced and memorable experience.
Our team is currently seeking a hard-working, attentive Barista for 1 KITCHEN AM. In this role, you'll relish in the thought of executing the perfect beverage for our guests made with TLC, and possibly even convince them to return.
Grow with us...
Definitely a step in the right direction, and a rare opportunity to be part of a world-class team. The Bamford Haybarn Spa at 1 HOTEL HANALEI BAY is a key element of our guest experience, and we are committed to maintaining a pristine, luxury environment. We’re currently searching for an outgoing, inspiring Spa Attendant whose approachable attitude is surpassed only by pride in maintaining a beautiful space and a luxurious experience to be remembered by our guests.
Inside Tip: If you know the perfect recipe for creating the quintessential environment for rest and relaxation and love your spa products, you may be just who we need.
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A step in the right direction, and a rare opportunity to be part of a world-class team. The Bamford Spa at 1 HOTEL HANALEI BAY is a key element of our guest experience, and we are committed to maintaining a pristine, luxury environment. We’re currently searching for an outgoing, inspiring Spa Receptionist whose approachable attitude is surpassed only by pride in maintaining a beautiful space and a luxurious experience to be remembered by our guests.
As the Spa Receptionist, you will have the opportunity to make the first impression with each spa guest, you'll assist them in booking treatments and selecting products that match their...
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Every day is precious, especially the experiences we encounter with those around us. The Food & Beverage team at 1 HOTEL HANALEI BAY understand (and value) that great, mindful people are required to execute an exquisite affair for our guests.
Seeking an energetic, outgoing, and highly reliable Bar Back to join our team. You’ll be responsible for supporting the bartender across all responsibilities, helping to create an unforgettable, distinctive experience for our...
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The Banquets Team at 1 HOTEL HANALEI BAY is a seamless operation led by some of the most imaginative event experts in hospitality. We’re currently seeking a detail-focused, energetic Part-Time Banquets Bartender to assist with all manner of catered parties and meetings, from consistent and focused attention on the requests of every guest to breakdown of the banquet space. Not to mention, you’ll want to know the ins and outs of each event, including how the host envisions it, because we'll need your support for perfect execution. This is one role which being a team player is a prerequisite and creative problem-solving is a genuine...
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Life is precious including the experiences we have with food and the people we share those experiences with. The Food & Beverage teams at SH Hotels & Resorts understand (and value) that thoughtful ingredients and extraordinary people are both required to execute an exquisite experience for our guests.
We’re currently in search of an General Manager of Outlets for our restaurants who shares these values and will champion them at 1 HOTEL HANALEI BAY. If you strive to be a leader second-to-none, know how to motivate a team, elevate standards, and cultivate an environment for learning as we all continue to grow. We’re looking for a people...
Grow with us...
SH restaurant life: it requires strength, patience, stamina, imagination, great reflexes, openness to change, and a good sense of humor. Being nice goes a long way, too. We’re currently in search of an affable, creative, and accommodating Part-Time Bartender, with the chops to win multiple mixology awards and the exuberance to provide guests a memorable, mood-lifting experience.
Inside tip: If you're already thinking about a great new cocktail utilizing fresh, seasonal ingredients, we really think you should apply.
Grow with us...
Life at SH is based on a simple idea: the world is beautiful, and we want to keep it that way, which means we always seek out new experiences, new neighborhoods, and all the roads in between.
We are currently in search of a remote Pre-Arrival Concierge and a true bon vivant—a person who loves, more than anything, to eat, drink, chat, and explore, someone who’ll share thoughtful, personal recommendations on everything from secret sunsets in Princeville to an award-winning bar in Hanalei. We’re looking for someone who cares deeply about details, who’ll get you a table at that impossible-to-reserve restaurant, then send you for drinks at a blissful...
Grow with us...
A step in the right direction, and a rare opportunity to be part of a world-class team. The Bamford Spa at 1 HOTEL HANALEI BAY is a key element of our guest experience, and we are committed to maintaining a pristine, luxury environment. We’re currently searching for an outgoing, inspiring Spa Receptionist (Wellness Sage) whose approachable attitude is surpassed only by pride in maintaining a beautiful space and a luxurious experience to be remembered by our guests.
As the Spa Receptionist, you will have the opportunity to make the first impression with each spa guest, you'll assist them in booking treatments and selecting products that...
Grow with us...
When restaurant guests arrive at 1 HOTEL HANALEI BAY, the very first welcome they receive will often be from our hosts. This is a critical role as our hosts have the first opportunity to provide our guests with impeccable service, and reflect a first glimpse of the brand’s best self.
We’re currently seeking a Host/Hostess who understands (and values) the importance of superior service, and leverages it to give guests an unforgettably warm and inspiring welcome. Our dream Host is essentially a brand ambassador, always reflecting our core values and going above and beyond to welcome every single guest...
Grow with us...
Every day is precious, especially the experiences we encounter with those around us. The Food & Beverage team at 1 HOTEL HANALEI BAY understand (and value) that great, mindful people are required to execute an exquisite affair for our guests. Our team is currently seeking a hard-working, attentive Food Runner for our 1 KITCHEN PM Team. In this role, you'll master the ability to provide support for the F&B team, to ultimately execute the perfect experience for our guests dining experience with us.
Inside tip: Being attentive to the smallest details will ensure your success in this role
Grow with us...
Every day is precious, especially the experiences we encounter with those around us. The Food & Beverage team at 1 HOTEL HANALEI BAY understand (and value) that great, mindful people are required to execute an exquisite affair for our guests. Our team is currently seeking a hard-working, attentive Busser for our 1 KTICHEN PM. In this role, you'll master the ability to provide support for the F&B team, to ultimately execute the perfect experience for our guests dining experience with us.
Inside tip: Being attentive to the smallest details will ensure your success in this role
Grow with us...
The Hawaiian Cultural Ambassador at 1 HOTEL HANALEI BAY is responsible for preserving, promoting, and sharing the rich cultural heritage of Hawaiʻi through various educational and experiential activities. This role involves engaging with guests, team members, and community groups to impart knowledge about Hawaiian traditions, history, arts, and practices. The ambassador will create and execute cultural programs, workshops, demonstrations, and events aimed at fostering a deeper understanding and appreciation of Hawaiian culture.
This position plays a vital role in enhancing the guest experience and fostering cultural understanding within the resort.
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If you’re calm, cool, and collected, we have a job for you.
We’re currently seeking a Loss Prevention Officer at 1 HOTEL HANALEI BAY to maintain the safety and security of the hotel’s guests, associates and assets. This job is all how about how you react, or just as important, don’t react, in a crisis. It’s about staying a step (or five) ahead of potentially dangerous situations, identifying them and managing them with professionalism, reasonable thinking and in accordance with 1 HOTEL HANALEI BAY’s policies.
(Inside Tip: Meditation is an incredibly...
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Definitely a step in the right direction, and a rare opportunity to be part of a world-class team. The Bamford Wellness Spa at 1 HOTEL HANALEI BAY is a key element of our guest experience, and we are committed to maintaining a pristine, luxury environment. We’re currently searching for an outgoing, inspiring Massage Therapist whose approachable attitude is surpassed only by pride in maintaining a beautiful space and a luxurious experience to be remembered by our guests.
Inside Tip: If you know the perfect recipe for creating the quintessential environment for rest...
Grow with us...
There are few elements more important to a luxury guest experience than the guest room itself, and we are obsessive about ensuring that each room remains perfectly pristine, impeccably neat, and stocked with amenities for self-care, like the softest robes, the silkiest soaps, state-of-the-art tech, plus all the extras (while striving to minimize negative environmental impacts, of course).
We’re currently in search of a detail-devoted, cleanliness-obsessed Mini Bar Attendant to join our Mini Bar team. It’s a unique opportunity to be part of the luxury hospitality industry’s most...
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The Lobby Ambassadors at SH Hotels & Resorts are at the heart of every hotel; they are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand’s best self.
We’re currently searching for a warm, welcoming, articulate Lobby Ambassador to ensure that every guest’s experience is relaxing and effortless—at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we’d love to chat.
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Planning a trip should be fun and easy, right? At 1 HOTEL HANALEI BAY, our Team are fast, friendly and easy to talk to about anything that sets our guests up for success with their trip. They can anticipate our guests’ needs and provide on-the-spot solutions. Of course, they’ll also help with arrival and departure, from airport transfers to luggage storage.
Seeing a warm, articulate, naturally helpful Call Center / PBX Operator to join our team. You’ll be responsible for fielding all hotel calls, directing them...
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Life is precious including the experiences we have with food and the people we share those experiences with The Food & Beverage teams at SH Hotels & Resorts understand (and value) that thoughtful ingredients and extraordinary people are both required to execute an exquisite experience for our guests.
We’re currently in search of a Food & Beverage Manager who shares these values and will champion them at 1 HOTEL HANALEI BAY. Who strives to be a leader second-to-none, knows how to motivate a team, elevate standards, and cultivate an environment for learning as we all continue to grow. We’re looking for a people magnet, a genius at...
Grow with us...
When restaurant guests arrive at 1 HOTEL HANALEI BAY, the very first welcome they receive will often be from our hosts. This is a critical role as our hosts have the first opportunity to provide our guests with impeccable service, and reflect a first glimpse of the brand’s best self.
We’re currently seeking a Host/Hostess who understands (and values) the importance of superior service, and leverages it to give guests an unforgettably warm and inspiring welcome. Our dream Host is essentially a brand ambassador, always reflecting our core values and going above and beyond to welcome every single guest...
Grow with us...
Life at SH is based on a simple idea: the world is beautiful, and we want to keep it that way, which means we always seek out new experiences, new neighborhoods, and all the roads in between.
We are currently in search of a Concierge and a true bon vivant—a person who loves, more than anything, to eat, drink, chat, and explore, someone who’ll share thoughtful, personal recommendations on everything from secret sunsets in WEHO to an award-winning bar in Brooklyn. We’re looking for someone who cares deeply about details, who’ll get you a table at that impossible-to-reserve restaurant, then send you for drinks at a blissful hideaway you’d never have...
Grow with us...
It’s simple: we believe the world is beautiful and we want to keep it that way. At 1 HOTEL HANALEI, we fill our kitchens with passionate culinarians who relish working with locally-sourced seasonal ingredients, and we run a culinary team that thrives on innovation, respects nature and believes in perfection. We’re currently looking for a standout Cook 4: On-Call a foodie at heart.
Inside tip: If "Perfectionist" is your middle name, you may be successful in this role.
Grow with us...
Every day is precious, especially the experiences we encounter with those around us. The Food & Beverage team at 1 HOTEL HANALEI BAY understand (and value) that great, mindful people are required to execute an exquisite affair for our guests. Our team is currently seeking a hard-working, attentive Server for SANDBOX, BEACH & POOL.
In this role, you'll master the ability to provide support for the F&B team, to ultimately execute the perfect experience for our guests dining experience with us.
Grow with us...
There are few elements more important to a luxury guest experience than the guest room itself, and we are obsessive about ensuring that the public areas of the hotel remain perfectly pristine and impeccably neat. We’re currently in search of a detail-devoted, cleanliness-obsessed Houseperson to join our 1 HOTEL HANALEI BAY team. It’s a unique opportunity to be part of the luxury hospitality industry’s most innovative, exciting brand.
(Inside Tip: unexpected details are everything.)
Grow with us...
There are few elements more important to a luxury guest experience than the guest room itself, and we are obsessive about ensuring that the public areas of the hotel remain perfectly pristine and impeccably neat. We’re currently in search of a detail-devoted, cleanliness-obsessed Room Attendant to join our 1 HOTEL HANALEY BAY team. It’s a unique opportunity to be part of the luxury hospitality industry’s most innovative, exciting brand.
(Inside Tip: unexpected details are everything)
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Every day is precious, especially the experiences we encounter with those around us. The Food & Beverage team at 1 HOTEL HANALEI BAY understand (and value) that great, mindful people are required to execute an exquisite affair for our guests. Our team is currently seeking a hard-working, attentive Busser/Runner for our WELINA TERRACE. In this role, you'll master the ability to provide support for the F&B team, to ultimately execute the perfect experience for our guests dining experience with us.
Inside tip: Being attentive to the smallest details will ensure your success in this role
Grow with us...
At SH Hotels & Resorts, we hire people who believe in collaboration, thrive on innovation, respect nature and love to eat, especially dessert! Our Pastry team at 1 HOTEL HANALEI BAY find great satisfaction in executing delectable treats that were made with an artistic hand, a whole lot of love, and inspired by nature including fresh, seasonal ingredients.
We’re currently in search of a fast-learning, creative Pastry Cook 3 to support our Pastry Team at 1 HOTEL HANALEI BAY in all relevant tasks, from preparation to production to presentation. Plus, you’ll be training under some highly-regarded chefs in the food world.