Life at SH is based on a simple idea: we believe the world is beautiful and we want to keep it that way, whether it's an abundance of natural light or a hand-crafted Baccarat crystal chandelier. Our mission? To help inspire conscious consumption and protect our natural resources, while delivering a unique and evolved luxury experience.
Creating a culture of inclusivity is our responsibility as human beings—to each other, and to the 1 beautiful world we share. We stand together in our pledge to grow diverse and equitable representation for everyone in our growing community of team members, guests, and partners. SH Hotels & Resorts is an Equal Opportunity Employer
We seek next-level talent with lots of heart and plenty of hustle, individuals who love to be of service, obsess over details, honor nature, aren’t afraid to ask questions, have the confidence to share new ideas and the respect to listen to diverse worldviews. We care about who you are, how you treat others and what fires you up. Read on to learn more about our new opportunities, open now.
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Every day is precious, especially the experiences we encounter with those around us. The Food & Beverage team at 1 Hotel Central Park understand (and value) that great, mindful people are required to execute an exquisite affair for our guests. Our team is currently seeking a hard-working, attentive Server Assistant for Jams Restaurant. In this role, you'll master the ability to provide support for the F&B team, to ultimately execute the perfect experience for our guests dining experience with us.
Inside tip: Being attentive to the smallest details will ensure your success in this role
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Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way. Our team at 1 Hotel Central Park is in search of a magnetic Director of Finance with remarkable tenacity, a sharp leader with an entrepreneurial spirit, who’s good-natured, a natural at relationship building, and puts their clients needs at the top of their priority list, while meeting (or surpassing) all revenue goals for the department.
The Director of Finance is a strategic financial business leader for the property that champions, develops and implements hotel-wide and market-wide strategies that deliver products and services to meet or exceed the needs and expectations of guests, team members and owners. This position provides financial expertise to enable the successful implementation of the brand service strategy and initiatives while maximizing the return on investment. Creates and executes a strategic business plan that is aligned with the hotel’s business strategy with a primary focus on the execution of financial and accounting activities and the delivery of financial results.
PRINCIPLE DUTIES AND RESPONSIBILITIES
Business/Functional Results
• Lead and facilitate the achievement of property annual goals and targets to ensure profitability and revenue growth. Actively participate in cross-functional teams to drive overall business performance, e.g. revenue management and sales and marketing tools
• Manage working capital, cash flow, capital, overall expenses and daily accounting activities to obtain highest value. Identify risk exposure and effectively manage financial and business risk to create and preserve value, ensuring effective systems of controls are in place.
Financial Leadership
• Function as a strategic business partner to the General Manager and the Guidance Team. Leverage strong financial expertise and business acumen to influence the strategic direction of the operation, identify opportunities for growth, optimize allocation of financial resources, and drive business results. Advise the General Manager and the Guidance Team on existing and evolving business/financial issues and protect and strengthen the competitive advantage by supporting sound business and financial decision making.
• Effectively lead the execution of finance and accounting responsibilities for the property including the preparation of the annual business plan and operating budget, forecasting, internal controls, financial analysis, cash management, balance sheet reconciliation, financial reporting, P&L accuracy, capital expenditure budget, etc. Educate property team on key financial processes.
• Focus on maximizing the property’s revenue by supporting the development of revenue generating strategies for different areas of the hotel and related lines of business. Work with revenue management to develop effective revenue management strategies and set aggressive goals; participate in sales strategy meetings and use financial expertise and analytical models to evaluate mix of transient and group revenue and provide pricing and inventory recommendations to increase market share and attain growth and profit goals.
• Help enhance the team’s business skills. Educate department heads on sales and profit maximization and cost control; provide ongoing analytical decision support & tools to ensure revenue goals are met and opportunities are identified and addressed.
• Use financial analysis and market information to anticipate needs, identify business/financial issues, and recommend actions to maximize financial return. Identify opportunities to create value by challenging existing processes, encouraging innovation and driving necessary change through calculated risk taking.
Managing Execution of Finance
• Create SOPs and put in place appropriate controls to manage business and financial risks. Ensure a strong accounting & operational control environment to safeguard assets, improve operations and profitability. Ensure compliance with standard and local operating procedures, and local regulations.
• Leverage technology and effectively use information systems and tools to create operational efficiency and generate information to support decision-making. Oversee the implementation and maintenance of property based systems.
• Oversee internal, external, and regulatory audit processes and ensure compliance with SOPs; make sure appropriate corrections are made.
• Reconcile balance sheet and ensure account balances are supported by appropriate supporting documentation in accordance with SOPs. Ensure all issues in the balance sheet are disclosed and compliance with certification is timely.
• Ensure that the P&L is accurate and statements are delivered to appropriate individuals in a timely manner.
• Effectively manage property working capital and cash flow; identify key projects and manage associated capital expenditure funds for product improvement and increased revenue potential.
• Create the annual operating budget for the property and provide analytical support during budget reviews to identify cost saving and productivity opportunities for property managers.
• Analyze financial data and market trends and produce accurate forecasts that enable operations to react to changes in the business; monitor and take steps to enhance forecast accuracy; facilitate critique meetings to review information with leadership team.
• Ensure tax rates used for sales/use tax are current and proper amounts are collected and/or accrued. Oversee the payment of real estate/ property taxes, payroll and other applicable local taxes, and if applicable hold in funded escrow accounts. Ensure tax exempt transactions are appropriate and properly documented.
• Analyze ROI capital projects prior to committing funds and upon completion determine if anticipated results were achieved.
Building Relationships/Owner Relations
• In partnership with the General Manager, develop a trusting and effective business partnership with the property owners by understanding the management contract, deal structure, and the owner's ROI expectations. Provide valuable information to owners and the Regional team, give meaning or context to the financial results, and demonstrate a solid understanding of cash flow and owner priorities. Proactively anticipate and address owner's needs. Pull in resources as necessary to help to resolve owner relations/contract issues.
• Effectively manage communication with owners. Regular dialogue and presentations to owner’s representatives on actual and forecasted financial results. Development and presentation of business cases.
• Promote and sell ideas persuasively to owners for stimulating business opportunities, improving service, and increasing profitability.
• Accountable for compliance with contract and reporting requirements for the properties. Ensure the rest of the guidance team and property leadership team is familiar with the management contract and structure of the deal, and in compliance with contract requirements.
• Build effective working relationship with the rest of the property leadership team, regional and corporate groups, external customers, partners and auditors. Effectively leverage resources outside of own area.
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There are few elements more important to a luxury guest experience than the guest room itself, and we are obsessive about ensuring that the public areas of the hotel remain perfectly pristine and impeccably neat. We’re currently in search of a detail-devoted, cleanliness-obsessed Houseperson to join our 1 Hotel Central Park team. It’s a unique opportunity to be part of the luxury hospitality industry’s most innovative, exciting brand.
(Inside Tip: unexpected details are everything.)
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It’s simple: we believe the world is beautiful and we want to keep it that way. At 1 Hotel CentraL Park we fill our kitchens with passionate culinarians who relish working with locally-sourced seasonal ingredients, and we run a culinary team that thrives on innovation, respects nature and believes in perfection. We’re currently looking for a standout Cook a foodie at heart.
Inside tip: If "Perfectionist" is your middle name, you may be successful in this role.
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Life is precious including the experiences we have with food and the people we share those experiences with. The Food & Beverage team at 1 Hotel Central Park understand (and value) that hiring extraordinarily service-minded people is an essential key to providing our hotel guests with an enhanced and memorable experience.
Our team is currently seeking a hard-working, attentive Barista for Jams. In this role, you'll relish in the thought of executing the perfect beverage for our guests made with TLC, and possibly even convince them to return.
Inside tip: If you feel that being a barista is an artform in itself, we'd love to hear from you.
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We love this role at SH Hotels & Resorts because it has so many different facets. There’s abundant opportunity to be creative, warm, imaginative—and further develop your leadership skills in our Front Office department.
1 Hotel Central Park has an opportunity for a service-minded Assistant Front Office Manager to lead and inspire our great-natured service team. Our Assistant Front Office Manager will train, supervise and help mentor new hires, setting them up for success in the most productive ways. It’s a role in which you’ll be constantly interacting with guests, whether you’re welcoming them from across an ocean or just around the corner. And you’ll be teaching others to do the same, so leading by example is everything in this role.
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The unsung superheroes of I Hotel Central Park are those who keep guests safe and the property secure. Our Engineers protect and maintain the hotel itself, the property it’s on, and the surrounding grounds. They attend to daily maintenance and repairs, from HVAC problem-solving to dry wall repair. Generally, engineers are the people who save the day, and who also ensures there is rarely, if ever, a day that needs saving.
We’re currently seeking an affable, reliable Engineer at 1 Hotel Central Park to lead the PM Shift and keep things running smoothly behind the scenes. And when you’re engaging with guests, it’s all about being accommodating, patient, and warm while resolving the issue as quickly and seamlessly as possible.
If you’re nodding in agreement while reading this, we’d love to connect.
Inside Tip: Flexibility, fast-thinking and teamwork are the keys to success in this role.
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SH Hotels & Resorts, an affiliate of global private investment firm Starwood Capital Group, is a hotel brand management company that operates 1 Hotels, Baccarat Hotels, Treehouse Hotels, and SH Collection properties. Leveraging its marketing, design, operational, and technological expertise, SH is the force behind some of the most groundbreaking and dynamic hotel brands in the world.
The Revenue team for SH Hotels & Resorts is a group of driven problem solvers, the brightest of the bright who make it easy for everyone else to understand the daily operations of our hotel and its financial impacts.
1 Hotel Brooklyn Bridge and 1 Hotel Central Park is currently seeking an Area Director of Revenue Management. The Area Director of Revenue Management will maintain oversight over the Reservations Departments (on site or call-center based), work closely with the Sales & Marketing, Catering, Finance and Front Office teams, and supervise account balancing, ledger reconciliation, and financial report execution for the hotel. Needless to say, it’s a hugely important role that requires meticulous analysis, insightful planning, and a sharp ability to identify and resolve discrepancies with lightning-fast solutions.