Grow with us... Life at SH is based on a simple idea: we believe that life is beautiful and we want to keep it that way. That means hiring leaders for our Catering & Events Teams who have shown themselves to be the very best in their fields, energizing staff on the daily and leading by example, collaborating on each new project to inspire and assist in executing events that leave our guests feeling in awe of their surroundings.     If you’re the kind of person who never says no to a soiree, you’re speaking our language. We’re currently seeking an exuberant Catering and Conference Services Manager to join the team at 1 Hotel Hanalei Bay. Our goals are set on a luxury events pro and a natural salesperson who brings it all to life for our guests. From developing creative ways to maximize profit and achieving set revenue goals, to supporting the financial, business and marketing objectives for meetings, parties and other gatherings at the hotel. You're a natural at what you do - and you love it. If this sounds like you, you should probably sell us on why. 

Grow with us... That’s right. You could potentially get paid to spend the day at the pool. Sound glorious? It kind of is.   We’re currently seeking a Pool Attendant to assist guests at 1 HOTEL HANALEI BAY with anything and everything they need while lounging poolside, from delivering towels to setting up a beach chair in the perfect spot. You’ll also be expected to maintain the surrounding area to perfection, and foster guest loyalty and satisfaction every second of the shift.   (Inside tip: Jobs in a luxury space with the word “pool” in the description don’t come around that often)

Grow with us... Seeking a dedicated, energetic Part-Time Turndown Attendant to join our team at 1 HOTEL HANALEI BAY. You’ll be responsible for ensuring that guest rooms are always immaculate, restorative and welcoming, providing extra touches to enhance our guests’ experiences.   Earn up to $1,000 Sign-on Bonus - The $1,000.00 sign-on bonus is valid for new job offers starting April 12, 2024 – July 12,2024  - The sign-on bonus will be paid to new team members in 3 payments after the candidate is hired and completes the specified days of employment. - On the 1st pay period following the completion of 30 days the team member will receive $250.00. The second $250.00 will be paid in the pay period following the completion of 90 days. Final payment of $500 will be paid in the pay period following the completion of 6 months.   (Inside Tip: unexpected details are everything)

Grow with us...   The SH Front Offices are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide our guests with impeccable service, and often to reflect a first glimpse of the brand’s best self. We’re currently searching for a warm, welcoming Part-Time House Car Driver to come on board, someone who’s great at talking to just about anyone, and who prioritizes, above all, the needs of our guests and our partners.    Inside Tips:  Knowing a thing or two...or three about the history of 1 Hotel Hanalei Bay and the island to share with your guests will set you up for success.  A clean driving abstract is required.  

Grow with us...   SH life is grounded in providing the luxury of individual attention to every person who visits our hotels. When 1 Hotel Hanalei Bay guests arrive, the first welcome they receive will often be from you. And while attending to our guests’ cars is a key task required for the role, what’s most important is giving them every reason to feel relaxed, happy and confident in the security of all their property.   We’re currently seeking an exuberant Valet Attendant at 1 Hotel Hanalei Bay to help make our guests’ arrival and departure absolutely effortless. Needless to say, you’ll promptly and meticulously care for each vehicle as if it were your own. You’ll spend the rest of your time warmly meeting and greeting guests, performing customary valet services, and making sure guests’ vehicles are available for use upon request.   Inside Tip: Knowing how to drive a manual transmission...huge bonus! A clean driving abstract is a requirement.

Grow with us... Life at SH is based on a simple idea: the world is beautiful, and we want to keep it that way, which means we always seek out new experiences, new neighborhoods, and all the roads in between.    We are currently in search of a Concierge at 1 Hotel Hanalei Bay, a true bon vivant—a person who loves, more than anything, to eat, drink, chat, and explore, someone who’ll share thoughtful, personal recommendations on everything from secret sunsets in Hanalei to unique, cultural island activities. We’re looking for someone who cares deeply about details, who’ll get you a table at that impossible-to-reserve restaurant, then send you for drinks at a blissful hideaway you’d never have found, introduce you to an incredible gallery, give you background on the neighborhood, and anything else you can imagine. So if your dream job involves talking at length about who makes the best local, well…anything—we'd love to hear from you. 

Grow with us... SH life is grounded in providing the luxury of individual attention to every person who visits our hotels. When 1 Hotel Hanalei Bay guests arrive, the first welcome they receive will often be from you. And while attending to our guests’ cars is a key task required for the role, what’s most important is giving them every reason to feel relaxed, happy and confident in the security of all their property.   We’re currently seeking an exuberant On-Call Valet Attendant at 1 Hotel Hanalei Bay to help make our guests’ arrival and departure absolutely effortless. Needless to say, you’ll promptly and meticulously care for each vehicle as if it were your own. You’ll spend the rest of your time warmly meeting and greeting guests, performing customary valet services, and making sure guests’ vehicles are available for use upon request.   Inside Tip: Knowing how to drive a manual transmission...huge bonus! A clean driving abstract is a requirement.

Grow with us... The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand’s best self.    We’re current searching for a warm, welcoming, articulate Guide (Front Desk/PBX Agent) at 1 Hotel Hanalei Bay to ensure that every guest’s experience is relaxing and effortless—at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we’d love to chat. Successful candidates will.. - Greet guests immediately with a friendly and sincere welcome. - Use a positive and clear speaking voice, listen to understand requests, responds with appropriate action and provides accurate information such on outlet hours, special VIP programs, events, etc. - Listen and extends assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. - CompletesVIP registration process by inputting and retrieving information from computer system, - Make appropriate selection of rooms based on guest needs. Codes electronic keys. - Properly accounts for complimentary services provided by the resort, for the guest.\ - Assist guest with check out payments or charges. - Accept and records vouchers, credit, traveler's checks, and other forms of payment. - Receive special requests from guests, and forwards requests to appropriate associates for decisions and actions. - Promptly answers telephone and web inquiries. - Remain calm and alert especially during emergency situations and heavy resort activity. - Plan and implements detailed steps by using experienced judgment and discretion.  

Grow with us... The Bell and Valet teams are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide our guests with impeccable service, and often to reflect a first glimpse of the brand’s best self. We’re currently searching for a warm, welcoming Bell/Valet Clerk to come on board at 1 Hotel Hanalei Bay, someone who’s great at talking to just about anyone, and who prioritizes, above all, the needs of our guests and our partners.     

Grow with us... Life is precious including the experiences we have with food and the people we share those experiences with The Food & Beverage teams at SH Hotels & Resorts understand (and value) that thoughtful ingredients and extraordinary people are both required to execute an exquisite experience for our guests.    We’re currently in search of an In Room Dining Manager who shares these values and will champion them at 1 Hotel Hanalei Bay. Who strives to be a leader second-to-none, knows how to motivate a team, elevate standards, and cultivate an environment for learning as we all continue to grow. We’re looking for a people magnet, a genius at anticipating obstacles and finding quick solutions. Most important, someone who’s not afraid to get in the trenches with their team to achieve the ultimate outcome.   Sound like you? We’d love to connect.   (Inside Tip: This role was made with room to grow for a service-minded rockstar.) 

Grow with us... There are few elements more important to a luxury guest experience than the guest room itself, and we are obsessive about ensuring that the public areas of the hotel remain perfectly pristine and impeccably neat. We’re currently in search of a detail-devoted, cleanliness-obsessed On-Call Room Attendant to join our 1 HOTEL HANALEI BAY team. It’s a unique opportunity to be part of the luxury hospitality industry’s most innovative, exciting brand.   (Inside Tip: unexpected details are everything)

Grow with us... There are few elements more important to a luxury guest experience than the guest room itself, and we are obsessive about ensuring that the public areas of the hotel remain perfectly pristine and impeccably neat. We’re currently in search of a detail-devoted, cleanliness-obsessed Public Area Attendant to join our 1 HOTEL HANALEI BAY team. It’s a unique opportunity to be part of the luxury hospitality industry’s most innovative, exciting brand.    

Grow with us... Here’s a growth opportunity you don’t find often—assisting the best and most innovative in the luxury hospitality industry today. As part of the 1 HOTEL HANALEI BAY, you’ll be challenged consistently with a diverse range of responsibilities that keep the department running seamlessly. You'll thrive in organized chaos and be hardwired to succeed. Long story short? We love people who love a challenge.   Seeking a guest-obsessed, sustainably minded, hyper-organized, energetic Housekeeping Rooms Coordinator to join our team. You’ll be responsible for thorough reporting on all aspects of hotel guest rooms, daily support for housekeeping management, engaging graciously with guests and promptly addressing their requests, and partnering with our Engineering, Front Office, and Laundry teams to ensure that every guest’s in-room experience is extraordinary   Inside Tip: If you're the most organized person you know and have a knack for making calm out of chaos, you may be precisely who we are looking for. 

Grow with us... There are few elements more important to a luxury guest experience than the guest room itself, and we are obsessive about ensuring that the public areas of the hotel remain perfectly pristine and impeccably neat. We’re currently in search of a detail-devoted, cleanliness-obsessed House Person to join our 1 HOTEL HANALEI BAY team. It’s a unique opportunity to be part of the luxury hospitality industry’s most innovative, exciting brand.   (Inside Tip: unexpected details are everything.)

Grow with us... Every day is precious, especially the experiences we encounter with those around us.  The Food & Beverage team at 1 Hotel Hanalei Bay understands (and value) that great, mindful people are required to execute an exquisite affair for our guests.  Our team is currently seeking a hard-working, attentive Server for Sandbox, Beach & Pool Restaurant.     In this role, you'll master the ability to provide support for the F&B team, to ultimately execute the perfect experience for our guests dining experience with us.       Inside tip: Being attentive to the smallest details will ensure your success in this role

The SH Front Offices are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide our guests with impeccable service, and often to reflect a first glimpse of the brand’s best self. We’re currently searching for a warm, welcoming Overnight Bell/Valet Attendant to come on board, someone who’s great at talking to just about anyone, and who prioritizes, above all, the needs of our guests and our partners.    Inside Tip: Knowing a thing or two...or three about the history of 1 Hotel Hanalei Bay to share with your guests will set you up for success.

Grow with us... Every day is precious, especially the experiences we encounter with those around us.  The Food & Beverage team at 1 Hotel Hanelei Bay understands (and value) that great, mindful people are required to execute an exquisite affair for our guests.  Our team is currently seeking a hard-working, attentive Server for Sandbox, Beach & Pool Restaurant.     In this role, you'll master the ability to provide support for the F&B team, to ultimately execute the perfect experience for our guests dining experience with us.       Inside tip: Being attentive to the smallest details will ensure your success in this role

Grow with us... Life at SH is based on a simple idea: the world is beautiful, and we want to keep it that way, which means we always seek out new experiences, new neighborhoods, and all the roads in between.    We are currently in search of an On-Call Concierge at 1 Hotel Hanalei Bay and a true bon vivant—a person who loves, more than anything, to eat, drink, chat, and explore, someone who’ll share thoughtful, personal recommendations on everything from secret sunsets in Princeville to an award-winning bar in Hanalei. We’re looking for someone who cares deeply about details, who’ll get you a table at that impossible-to-reserve restaurant, then send you for drinks at a blissful hideaway you’d never have found, introduce you to an incredible gallery, give you background on the neighborhood, and anything else you can imagine. So if your dream job involves talking at length about who makes the best local, well…anything—we'd love to hear from you. 

Grow with us... When restaurant guests arrive at 1 Hotel Hanalei Bay, the very first welcome they receive will often be from our hosts.  This is a critical role as our hosts have the first opportunity to provide our guests with impeccable service, and reflect a first glimpse of the brand’s best self.     We’re currently seeking a Host/Hostess who understands (and values) the importance of superior service, and leverages it to give guests an unforgettably warm and inspiring welcome.  Our dream Host is essentially a brand ambassador, always reflecting our core values and going above and beyond to welcome every single guest into the restaurant.  This is perfect role for people who love other people, and especially love helping guests feel welcome, relaxed, and excited about their experience.  

Grow with us... Every day is precious, especially the experiences we encounter with those around us.  The Food & Beverage team at 1 Hotel Hanalei Bay understand (and value) that great, mindful people are required to execute an exquisite affair for our guests.     Our team is currently seeking a hard-working, attentive Food Runner.  In this role, you'll master the ability to provide support for the F&B team, to ultimately execute the perfect experience for our guests dining experience with us.     Inside tip: Being attentive to the smallest details will ensure your success in this role 

Grow with us... Every day is precious, especially the experiences we encounter with those around us.  The Food & Beverage team at 1 Hotel Hanalei Bay understand (and value) that great, mindful people are required to execute an exquisite affair for our guests.     Our team is currently seeking a hard-working, attentive Food Runner.  In this role, you'll master the ability to provide support for the F&B team, to ultimately execute the perfect experience for our guests dining experience with us.     Inside tip: Being attentive to the smallest details will ensure your success in this role 

Grow with us... Every day is precious, especially the experiences we encounter with those around us.  The Food & Beverage team at 1 Hotel Hanalei Bay understand (and value) that great, mindful people are required to execute an exquisite affair for our guests.     Our team is currently seeking a hard-working, attentive Food Runner.  In this role, you'll master the ability to provide support for the F&B team, to ultimately execute the perfect experience for our guests dining experience with us.     Inside tip: Being attentive to the smallest details will ensure your success in this role 

Grow with us... Every day is precious, especially the experiences we encounter with those around us.  The Food & Beverage team at 1 Hotel Hanalei Bay understand (and value) that great, mindful people are required to execute an exquisite affair for our guests.  Our team is currently seeking a hard-working, attentive Bus Attendant. In this role, you'll master the ability to provide support for the F&B team, to ultimately execute the perfect experience for our guests dining experience with us.     Inside tip: Being attentive to the smallest details will ensure your success in this role 

Grow with us... Every day is precious, especially the experiences we encounter with those around us.  The Food & Beverage team at 1 Hotel Hanalei Bay understand (and value) that great, mindful people are required to execute an exquisite affair for our guests.  Our team is currently seeking a hard-working, attentive Bus Attendant. In this role, you'll master the ability to provide support for the F&B team, to ultimately execute the perfect experience for our guests dining experience with us.     Inside tip: Being attentive to the smallest details will ensure your success in this role 

Grow with us... Every day is precious, especially the experiences we encounter with those around us.  The Food & Beverage team at 1 Hotel Hanalei Bay understand (and value) that great, mindful people are required to execute an exquisite affair for our guests.  Our team is currently seeking a hard-working, attentive Bus Attendant. In this role, you'll master the ability to provide support for the F&B team, to ultimately execute the perfect experience for our guests dining experience with us.     - Follow schedule, sidework, and station assignments - Service details: - Tabletop maintenance - Stock and maintain cleanliness of service stations to include supplies, condiments, clean linens, silverware, glassware, dishes, ice - Refill waters, iced teas, coffees, etc - Bread & butter presentation - Respond to guest requests - Makes coffee/iced tea - Carries dirty dishes and perform scullery (scraping dishes) from dining room to stewarding area - Cleans and polishes all service supplies - Removes all dirty linen - Reset all tables in a timely fashion - Problem solving / Troubleshooting

Grow with us... One of the best parts of In Room Dining at 1 Hotel Hanalei Bay is that if you’re doing it right, guests are always happy to see you, whether they’re craving a good meal after a long flight, or surprising their person with a sublime spread for two.     We’re currently seeking an In-Room Dining Server who enjoys keeping our guests happy and sated, to participate in all tasks related to in-room dining setup and breakdown, and fulfill any other guest requests with genuine enthusiasm, warmth and efficiency.     Inside Tip: A sharp sense of timing is essential; and attention to the smallest details go a long way. A TB clearance is required for all food handling positions.

Grow with us... The SH Front Offices are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide our guests with impeccable service, and often to reflect a first glimpse of the brand’s best self. We’re currently searching for a warm, welcoming Overnight Bell/Valet Attendant to come on board, someone who’s great at talking to just about anyone, and who prioritizes, above all, the needs of our guests and our partners.    Inside Tip: Knowing a thing or two...or three about the history of 1 Hotel Hanalei Bay to share with your guests will set you up for success.